Technical support

Xylon has established a strong and responsive Technical Support team dedicated specifically to the logiRECORDER. Instead of providing you with the first level technical support that often cannot solve your problems without an annoying e-mails exchange, we provide a direct link to skilled engineers who can assist you in a timely and satisfying way.

Onsite support

We can swiftly deploy experienced and knowledgeable test engineers, developers or trainers to help you on site on an as-needed basis. Whatever your needs, you can count on us to deliver a higher level of service, while continually going the extra mile and exceeding your expectations.


Frequently Asked Questions

Find the answers to frequently asked questions about the functions, features and setup of our products, different types of licenses, applications and warranty options.Learn more

RMA form


In case an upgrade or repair of your purchased Xylon products is required, please fill out the Return Material Authorization form.Fill out

Video library


Browse through our video library to find out more about our products and services.


Go through our documents library and download the latest brochures and flyers to find out more about our products and services.

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